EVERYTHING IN ONE SPOT
Help Centre
Pick a topic and get sorted — shipping, returns, tracking, trade accounts and more. And if you'd rather just ask a person, we're a phone call away.
Shipping & Delivery
Dispatch times, delivery estimates, tracking and what happens if a parcel goes missing.
Read the policyReturns & Refunds
30-day change of mind returns, warranty claims and how refunds are processed.
Read the policyTrack Your Order
Get live delivery updates on your order any time — no need to wait on hold.
Track nowMechanic Trade Accounts
Free trade accounts with trade pricing, priority dispatch and same-day Sydney courier.
Visit the Mechanic CentreFAQs
Quick answers to the questions we get asked most — ordering, fitment, payments and more.
Browse FAQsContact Us
Call, email or drop into the Belmore store — real parts people, 7 days a week.
Get in touchPopular Questions
How fast will my order ship?+
In-stock orders ship within 24 hours of cleared payment, and domestic transit is generally 2–7 days.
How long do I have to return something?+
You have 30 days from receiving your item to request a change-of-mind return, as long as it's unused, in original packaging and in resellable condition.
Is a trade account really free?+
Yep — no joining fees, no minimum spend, no lock-in contracts. Apply in about two minutes at the Mechanic Centre.
STILL STUCK? WE'VE GOT YOU
Give the team a bell and we'll sort you out on the spot — open 7 days a week.
(02) 9787 1444
